Guide: How to Cash Out Excess Funds From Credit Cards

Made excess payment to your credit card or have cashback rewards credited as part of a sign-up offer? Or perhaps a transaction was refunded but you’ve already paid off your card bill.

Regardless of the reason, here are some ways you can cash out the funds from your credit card instead of spending it on things you don’t want/need.

Submit a request with the bank

One option would be to raise a refund request with the bank. My experience with a few banks like DBS, OCBC and StanChart is that this is quite possible.

Bank	Doable?	Remarks
CIMB	❌	Someone tried and apparently CIMB’s customer service did not allow this
DBS	✅	Contact customer service
HSBC	❌
OCBC	✅	Contact customer service
StanChart	✅	Use app → go to credit card → tap on Manage → tap on Credit Card Balance Refund → Excess payment made
UOB	✅	Contact customer service. You can use UOB Chat Assist

I will update the table when I have more experience with them. Do share your experience too if you have tried getting a credit card balance refund from any bank.

Pay a bill with AXS

Paying a bill with AXS is also a good way to quickly deal with cashback stuck in your credit card. Aside from loans and credit card bills, you should be able to pay for most AXS transactions like insurance, income tax bills, government fees etc. with your credit card to use up the cashback.

Topping up an e-wallet

Another option to consider would be to top up an e-wallet app like Grab or ShopeePay. You wouldn’t get your credit card rewards by doing so, but you get to use up your card balance with the top-up, then use these wallet apps at places that don’t accept credit cards.

There is some opportunity cost because cards like UOB Absolute can get some cashback (0.3% for Grab and 1.7% for ShopeePay) on these top-ups, but if the amount you wish to cash out is small, it’s perhaps a small price to pay for convenience.

Use payment services

Citibank card users can consider using Citi PayAll to pay bills. The service has two options: a fee-paying one that allows you to earn points/miles on the transaction, or a free option that does not generate any points/miles. Either way, you get to utilise the excess credit in your card.

For other cards, CardUp and ipaymy are also viable options to pay a bill with your credit card though you must pay a fee for the transactions. Many cards do not exclude such services from earning their base rewards, so the rewards can offset the service fee, and in some cases be worth paying the fee for.

You can check out the guide I’ve written for these services and get a fee waiver for your first payment:

More credit card updates and deals

To earn more from things like your credit cards or savings accounts, stay subscribed to the Telegram. Got more ways to cash out excess credit from a credit card? You can also share it in the group chat so see you there.

Seth Wee was a licensed financial adviser representative from 2009 to 2025, with over 16 years of experience in Singapore’s financial advisory industry.

He started Sethisfy.com in 2019 to share practical insights on credit cards, banking products, and miles strategies, helping readers identify financial products that deliver the best value. Seth has been featured in CNA, Channel 8, Today, and a host of other publications. In 2025, he was also part of a panel at CPF’s Ready For Life festival.

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